Your Privacy Matters

Privacy Policy

Last updated: April 16, 2026

Your privacy matters to us. This policy explains what information we collect, how we use it, and what rights you have – no legal jargon where we can avoid it.

What Information We Collect

Information You Provide

Account Information

Name, email address, company name, phone number when you register

Billing Information

Payment details processed securely through our payment providers

Business Data

The information you enter into the platform (customers, invoices, employees, inventory, etc.)

Support Communications

Messages you send to our support team

Information We Collect Automatically

Usage Data

How you interact with our platform (features used, time spent, etc.)

Device Information

Browser type, operating system, device type

Log Data

IP addresses, access times, pages viewed

How We Use Your Information

Provide and improve our services

Process your transactions and send related information

Send technical notices, updates, and support messages

Respond to your comments, questions, and support requests

Monitor and analyze usage patterns to improve user experience

Detect, prevent, and address technical issues or fraud

How We Protect Your Data

Security isn't an afterthought – it's built into everything we do

Encryption

All data is encrypted in transit (TLS 1.3) and at rest (AES-256)

Access Controls

Strict role-based permissions limit who can access what

Audit Logs

Comprehensive logging of all system access and changes

Regular Testing

Ongoing security assessments and vulnerability scanning

Data Isolation

Multi-tenant architecture keeps your data completely separate

Your Rights

Access

Request a copy of your personal data

Correct

Update or correct inaccurate information

Delete

Request deletion of your personal data (subject to legal requirements)

Export

Download your data in a portable format

Object

Opt-out of certain data processing activities

Data Sharing

We don't sell your data. Period. We only share data:

With your consent
With service providers who help us operate (hosting, payment processing)
To comply with legal obligations
To protect our rights and safety

Data Retention

We retain your data for as long as your account is active and for a reasonable period afterward for legal and business purposes. After account deletion, we retain backup data for 30 days before permanent deletion.

Cookies

We use cookies to keep you logged in and remember your preferences. We don't use advertising cookies. You can control cookie preferences in your browser settings.

Children's Privacy

Our services are designed for businesses and are not intended for children under 18. We don't knowingly collect personal information from children.

Changes to This Policy

We may update this policy occasionally. We'll notify you of significant changes via email or prominent notice on our platform.

Questions About Your Privacy?

Our team is here to help. Reach out through our contact page or email our support team directly.